f.a.q.

What should I do if I make a mistake in my order?

1. If you enter an incorrect address, you can contact customer service to correct it.
2. If you choose the wrong watch or size, please contact customer service.
Tip: Plz will contact customer service within three days of ordering. If the item is sent, you are responsible for it.

Why is my order not processed?

1. Banks may block transactions due to high-risk foreign transactions. Please get in touch with customer service.
2. The card has not been authenticated. Plz, contact customer service for assistance.
3. If the total order amount exceeds the US $ 1,000, bank restrictions will apply. We recommend contacting customer service and promoting using Western Union or Bitcoin.

How do I place an order?

1. Order on the website
2. Provide the required watch product link or photo. Provides Western Union account details for cost calculation and transfer.
Tip: Please provide your shipping address and MTCN number so that we can process your order immediately after payment. If you have any questions, please feel free to contact us.

Can I pay with Visa / MasterCard card?

We recommend using Bitcoin, and Western Union as Visa and MasterCard policies oppose replica products, but PayPal / Visa / MasterCard have limited processing time. If you do not find an option available, please go back and contact customer service again.

What if I can't find my watch?

If the parcel has not arrived (seized or lost in customs), you can contact customer service to request a refund or resend it.

How do I track my order?

After sending the package, you can email the tracking number or contact customer service for tracking information.

Do you want delivery to my country?

Yes, we will deliver it all over the world. Processing usually takes 3-7 working days after confirming payment, and shipping usually takes 15-25 working days, depending on your country of residence.

Note: Stock is overloaded and may take 4 or 10 days to process.

Can I get a tracking number?

Once your watch has been shipped, you will receive an email with a tracking number and tracking URL for your package. We will ship the clock by the delivery method like EMS, which can deliver the watch in the shortest time.